Teaching and Learning in HPI

Author: Valentina Paronetto Image created by the author In the 1980s, Motorola Inc. was threatened by Japanese competition, and customers were unhappy with the low quality of products. This pressure led the company to take action to improve processes. In 1986, Bill Smith, an engineer at Motorola Inc., developed a data-driven quality-control method called Six Sigma which relies on five phases: define, measure, analyze, improve, and control. The company’s desired efficiency level was to produce less than 3.4 defective products per million units, and Six Sigma was the mechanism to achieve this performance goal. After implementing Six Sigma, Motorola improved its quality and has saved more than $16 billion in twelve years, and its success encouraged thousands of organizations worldwide to move in this direction.  Motorola was one of the first companies to drive performance improvement through a systematic approach , which led the company to produce the cultural and operative change neede

                                                                                                                                          Image source: https://pixabay.com/images/id-3694993/ Did you know statistics show that  70%  of what you learn, you will forget the first day? Is it any wonder, then, that  92%  of business leaders do not see the value in training? Have you ever wondered if perhaps training is not the answer? What if a simple environmental change could make a positive impact on performance?   Having an instructional designer on your team who possesses a knowledge of Human Performance Improvement (HPI) processes can increase your bottom line and help your corporation ensure performance issues are met with the appropriate solution. After performing a needs analysis and measuring the performance gap, the HPI trained professional can find the causes of the performance issue.   Take for instance a scenario I encountered in a private institution. I was offered a role in w